Nekimekiram Info Solutions Private Limited (“Nekimekiram,” “we,” “our,” or “us”) is committed to providing quality IT and digital services to businesses.
This Refund Policy explains how refund requests relating to our services and payments are reviewed and processed.
By purchasing or engaging our services, you acknowledge that refund eligibility is subject to this policy, the applicable service agreement, and applicable law.
This policy applies to payments made for services offered by Nekimekiram, including:
Refund requests will be evaluated based on the nature of the service, the work completed, the terms agreed upon before purchase, and applicable legal requirements.
Where a refund is approved, the amount will be determined after considering any permitted charges for completed work, approved expenses, and other contractual obligations.
No provision of this policy is intended to exclude any refund or remedy that a client is entitled to under applicable law.
Website and application development projects typically involve multiple stages, including requirement analysis, planning, design, development, testing, and implementation.
If a client requests a refund after work has started, the request will be assessed based on the project stage and the services already delivered.
Payments attributable to completed work or properly incurred costs may not be refundable, subject to the applicable agreement and law.
If work has not started, any refund of an advance payment or deposit will be determined according to the agreed payment terms and applicable legal requirements.
SEO, social media marketing, email marketing, and PPC advertising services may involve advance planning, research, campaign setup, content creation, advertising management, and ongoing optimization.
Fees for work already performed will be assessed according to the agreed scope of services and applicable contract.
Advertising budgets paid directly to third-party advertising platforms are subject to those platforms' policies and refund procedures. Nekimekiram cannot guarantee a refund of third-party charges.
Digital marketing results can vary due to market conditions, competition, platform policies, and other factors. A specific search ranking, lead volume, conversion rate, or sales outcome is not guaranteed unless expressly agreed in writing.
If you believe that you have made a duplicate payment or that an incorrect amount has been charged, please contact us with the relevant payment details and supporting transaction information.
We will review the transaction and, if a refund is found to be due, arrange the appropriate correction in accordance with applicable law and payment provider requirements.
Please do not send passwords, PINs, CVVs, or other confidential payment credentials when submitting a refund request.
Subject to applicable law and the agreed contract, the following costs may be excluded from a refund:
To request a refund, email info@nekimekiinfosolutions.com with the following information:
Our team will review the request and may contact you for additional information before making a decision.
We will communicate the outcome of a refund request after reviewing the relevant details and contractual terms.
If a refund is approved, it will generally be initiated through the original payment method where possible. Processing time may depend on the payment provider, bank, or financial institution.
Any specific refund timeline communicated in a written agreement or required by applicable law will take precedence over this general statement.
Cancelling a service does not automatically qualify a client for a full refund.
The cancellation date, work completed, payments made, contractual commitments, and applicable legal requirements will be considered when determining refund eligibility.
Please also review our Cancellation Policy for details about service cancellation procedures.
Nekimekiram Info Solutions Private Limited may update this Refund Policy from time to time. The updated version will be published on this page with a revised date.
Any changes will be applied subject to existing contractual obligations and applicable law.
For refund requests or questions regarding this policy, contact:
Empowering businesses with smart IT solutions and digital excellence.
W/o Ramkaran Singh, Balarana, Laxmangarh, Balaran, Sikar, Rajasthan, India – 332401
